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★ LEGAL ★

Privacy Policy

Last updated: 19 May 2026

About This Policy

This policy explains what information Built.By Me collects, why we collect it, and what we do with it. We're a small Australian business and we keep this simple.

Built.By Me (ABN 85 203 781 470) is a sole trader business based in Queensland, Australia. References to "we," "us," "our," and "Built.By Me" mean this business and its operator. The operator's name is available on request — email us at the address below.

What We Collect

We collect personal information from you in the following ways:

When you buy a product

  • Your email address (so we can send you your purchase)
  • Your name (if you provide it)
  • Your country and approximate location (so we can comply with tax rules)
  • Order details (which products you bought, when, and for how much)

We do NOT collect or store your credit card details. Payments are handled entirely by Stripe. Stripe's privacy policy applies to your payment data: stripe.com/au/privacy

When you visit the site

  • Standard web-server logs (IP address, browser type, pages viewed, referring site, timestamps) — used to keep the site secure and understand basic traffic patterns
  • Cookies set by our hosting provider (currently GitHub Pages) for basic site functionality

We do not currently use analytics platforms (like Google Analytics) or advertising trackers. If we add these in the future, we'll update this policy.

Why We Collect It

We use the information we collect to:

  • Process your order and deliver your products
  • Send you receipts and order-related emails
  • Respond to your support questions
  • Comply with our legal and tax obligations
  • Detect and prevent fraud or abuse of the site

We don't use your information for any other purpose without your permission.

Marketing Emails

We don't currently send marketing or promotional emails. If we start a mailing list in the future, you'll have to opt in — you won't be added automatically because you bought a product.

Who We Share It With

We share your information only with the third-party services we use to run the business:

  • Stripe (payment processing) — Stripe handles all card payments and is responsible for the security of your payment data
  • Email providers (currently Gmail / Google Workspace) — to send you your purchased files
  • Hosting providers (currently GitHub Pages) — who host the website itself

We do not sell or rent your personal information to anyone, ever. We only disclose it to third parties when required by Australian law (e.g. a valid court order) or to prevent fraud.

How We Store It

We store your information in standard, password-protected business accounts (currently Gmail and Stripe's secure dashboard). We keep order records for at least 5 years to comply with Australian tax law. After that, records may be deleted or anonymised.

International Transfers

Some of our service providers (Stripe, GitHub, Google) are based outside Australia. By using our site or buying a product, you consent to your information being transferred to and stored in countries where those services operate. These providers all have their own privacy obligations and security standards.

Your Rights

Under Australian privacy law, you have the right to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct any information that's inaccurate
  • Ask us to delete your information (subject to our legal record-keeping obligations)
  • Withdraw consent for us to contact you (we'll stop, except for transactional emails about an active order)
  • Complain to the Office of the Australian Information Commissioner (OAIC) if you think we've mishandled your information: oaic.gov.au

To exercise any of these rights, email builtbyme.support@gmail.com from the email address you used to make your purchase.

Children

This site and its products are not intended for anyone under 18. We don't knowingly collect information from minors. If you're under 18, please don't buy our products or send us your information.

Cookies

We don't set our own cookies. Our hosting provider (GitHub Pages) may set basic functional cookies. Stripe's checkout page sets cookies that are necessary to process your payment. If we add analytics or marketing cookies in the future, we'll add a banner asking your consent.

Changes to This Policy

We may update this policy from time to time. Significant changes will be posted here with an updated "Last updated" date. We won't reduce your privacy rights without notice.

Contact

Privacy questions: builtbyme.support@gmail.com

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